FAQs
Helena offers a tailored made service, for you to get the most out of holistic health care. While always happy to answer questions, please view the FAQs, for quick access information.
General Questions
What treatments do you offer?
I am a fully qualified remedial massage therapist providing targeted treatments such as deep tissue, pregnancy, sports massage, dry needling, and craniosacral therapy. My practice focuses on therapeutic outcomes rather than relaxation massage.
What treatments do you offer?
I am a fully qualified remedial massage therapist providing targeted treatments such as deep tissue, pregnancy, sports massage, dry needling, and craniosacral therapy. My practice focuses on therapeutic outcomes rather than relaxation massage.
What treatments do you offer?
I am a fully qualified remedial massage therapist providing targeted treatments such as deep tissue, pregnancy, sports massage, dry needling, and craniosacral therapy. My practice focuses on therapeutic outcomes rather than relaxation massage.
Are you qualified and insured?
I am fully qualified, insured, and a registered member of the Australian Traditional Medicine Society (ATMS), adhering to professional standards and ongoing education requirements.
Are you qualified and insured?
I am fully qualified, insured, and a registered member of the Australian Traditional Medicine Society (ATMS), adhering to professional standards and ongoing education requirements.
Are you qualified and insured?
I am fully qualified, insured, and a registered member of the Australian Traditional Medicine Society (ATMS), adhering to professional standards and ongoing education requirements.
Before the Appointment
How do I book a session?
You can book your appointment online, or contact me via phone or SMS for assistance.
How do I book a session?
You can book your appointment online, or contact me via phone or SMS for assistance.
How do I book a session?
You can book your appointment online, or contact me via phone or SMS for assistance.
What should I wear?
Clients usually undress to their comfort level; the therapist keeps them properly draped at all times.
What should I wear?
Clients usually undress to their comfort level; the therapist keeps them properly draped at all times.
What should I wear?
Clients usually undress to their comfort level; the therapist keeps them properly draped at all times.
Should I arrive early?
If this is your first appointment, please arrive 5–10 minutes early to complete paperwork and discuss your treatment needs. Repeat clients can arrive at their booked time unless otherwise requested.
Should I arrive early?
If this is your first appointment, please arrive 5–10 minutes early to complete paperwork and discuss your treatment needs. Repeat clients can arrive at their booked time unless otherwise requested.
Should I arrive early?
If this is your first appointment, please arrive 5–10 minutes early to complete paperwork and discuss your treatment needs. Repeat clients can arrive at their booked time unless otherwise requested.
Is massage safe during pregnancy?
Yes, I offer pregnancy massage with no trimester restrictions. Each treatment is adapted according to how far along you are, with suitable positioning and precautions in place.
Is massage safe while pregnant?
Yes, I offer pregnancy massage with no trimester restrictions. Each treatment is adapted according to how far along you are, with suitable positioning and precautions in place.
Is massage safe during pregnancy?
Yes, I offer pregnancy massage with no trimester restrictions. Each treatment is adapted according to how far along you are, with suitable positioning and precautions in place.
Is massage safe if injured/unwell?
Yes. In most cases, massage can be safely adapted. Please disclose any injuries, medical conditions, or recent surgeries prior to your appointment so treatment can be tailored appropriately.
Is massage safe if injured?
Yes. In most cases, massage can be safely adapted. Please disclose any injuries, medical conditions, or recent surgeries prior to your appointment so treatment can be tailored appropriately.
Is massage safe if injured/unwell?
Yes. In most cases, massage can be safely adapted. Please disclose any injuries, medical conditions, or recent surgeries prior to your appointment so treatment can be tailored appropriately.
During the Appointment
What happens in my first session?
Your initial appointment will include a consultation and, where appropriate, an assessment, followed by treatment and personalised aftercare.
What happens in my 1st session?
Your initial appointment will include a consultation and, where appropriate, an assessment, followed by treatment and personalised aftercare.
What happens in my first session?
Your initial appointment will include a consultation and, where appropriate, an assessment, followed by treatment and personalised aftercare.
Will the massage hurt?
Deep tissue massage can involve deeper pressure, but your comfort is always a priority. Please let me know if you’d like the pressure adjusted at any point.
Will the massage hurt?
Deep tissue massage can involve deeper pressure, but your comfort is always a priority. Please let me know if you’d like the pressure adjusted at any point.
Will the massage hurt?
Deep tissue massage can involve deeper pressure, but your comfort is always a priority. Please let me know if you’d like the pressure adjusted at any point.
After the Appointment
Aftercare—what should I do?
Typical aftercare includes staying hydrated, engaging in gentle movement, and being aware that mild soreness may occur for 24–48 hours. Aftercare may vary depending on individual client needs.
Aftercare—what should I do?
Typical aftercare includes staying hydrated, engaging in gentle movement, and being aware that mild soreness may occur for 24–48 hours. Aftercare may vary depending on individual client needs.
Aftercare—what should I do?
Typical aftercare includes staying hydrated, engaging in gentle movement, and being aware that mild soreness may occur for 24–48 hours. Aftercare may vary depending on individual client needs.
Payments, Policies & Logistics
Are there private health rebates?
Yes, I offer HICAPS facilities and accept all private health funds
Are there private health rebates?
Yes, I offer HICAPS facilities and accept all private health funds
Are there private health rebates?
Yes, I offer HICAPS facilities and accept all private health funds
What is your cancellation policy?
We usually require 24 hours’ notice to avoid cancellation fees. We understand that life can be unpredictable, so if something comes up, we’ll do our best to work with you. Please give us as much notice as possible so we can accommodate changes.
What is your cancellation policy?
We usually require 24 hours’ notice to avoid cancellation fees. We understand that life can be unpredictable, so if something comes up, we’ll do our best to work with you. Please give us as much notice as possible so we can accommodate changes.
What is your cancellation policy?
We usually require 24 hours’ notice to avoid cancellation fees. We understand that life can be unpredictable, so if something comes up, we’ll do our best to work with you. Please give us as much notice as possible so we can accommodate changes.
How can I pay?
Payment can be made via cash, EFTPOS, credit and card.
How can I pay?
Payment can be made via cash, EFTPOS, credit and card.
How can I pay?
Payment can be made via cash, EFTPOS, credit and card.
how it works
how it works
how it works
Simple, Convenient, Effective
1
Book Your Appointment
Choose your preferred massage or dry needling treatment with Helena at a time that suits you.
1
Book Your Appointment
Choose your preferred massage or dry needling treatment with Helena at a time that suits you.
1
Book Your Appointment
Choose your preferred massage or dry needling treatment with Helena at a time that suits you.
2
Personalised Consultation
Helena assesses your needs, tailoring the treatment to address pain, mobility, and overall wellbeing.
2
Personalised Consultation
Helena assesses your needs, tailoring the treatment to address pain, mobility, and overall wellbeing.
2
Personalised Consultation
Helena assesses your needs, tailoring the treatment to address pain, mobility, and overall wellbeing.
3
Relax & Restore
Experience targeted therapy designed to relieve tension, promote healing, and leave you feeling balanced and renewed.
3
Relax & Restore
Experience targeted therapy designed to relieve tension, promote healing, and leave you feeling balanced and renewed.
3
Relax & Restore
Experience targeted therapy designed to relieve tension, promote healing, and leave you feeling balanced and renewed.
